Remi is an AI receptionist for Manchester GPs, dentists, specialists and private clinics. It answers every call 24/7, books and reschedules straight into your diary, fields insurance questions and sends the intake form — so a new enquiry never rings out to the practice down the road.
Book a demo and hear Remi answer a live call · 1-week free trial
The Manchester problem
Greater Manchester has one of the densest private-practice markets outside London, and a patient looking for an appointment works down the search results until somebody answers. That makes picking up a commercial advantage, not an admin task — the practice that answers first usually books the patient, whatever the other two were going to charge.
The second Manchester tax
Monday mornings and the 5–7pm window after work are when the phone goes and when your rooms are fullest. That is exactly when reception is least able to pick up. Remi answers every one of those calls in under two seconds, books straight into the diary, and hands anything clinical or sensitive to a person with a summary.
Wherever your rooms are
Remi runs on the phone line you already have, so there is nothing to install and nothing to move.
The Manchester calendar
Manchester has one of the largest student populations in the UK, and every autumn a share of them need registering, a repeat prescription or a first appointment inside the same fortnight — on top of your regular patients. Remi absorbs that spike without a temp: it answers at the same speed in the last week of September as it does in the first week of July.
Want the full walkthrough of how Remi handles a call? See the UK clinics page →
Practice-ready
Remi runs alongside your booking system — no rip-and-replace — and treats patient information the way a healthcare practice has to.
Pricing
£149/mo
vs £2,437/mo true cost of a full-time receptionist who still goes home at 5
All prices exclude VAT.
Chasing outstanding patient accounts too? Add PaidUp from £19/mo, or go Complete for the full back office. See all of Remi →
See it on your line
Leave your details and we'll set up a live demo on your own number, so you can hear the latency and voice quality yourself — no obligation.
Prefer WhatsApp? Message us here →
Book a demo and have a live conversation with Remi on your own line — then put it on your practice number in a couple of days.
Book a free demoOr start your trial — from £149/mo
Questions
Yes. Remi sits on whichever number you point at it, so a practice running NHS sessions and a separate private line can put Remi on the private line only, with your own booking rules and knowledge base. Nothing changes on the other number, and you keep your existing phone provider either way.
All of them — Remi runs on your existing phone line, so a practice in Didsbury and one in Bolton are set up the same way, with nothing to install. Most of our interest comes from the south-Manchester corridor through Didsbury, Chorlton and Altrincham, the city-centre clinics around Spinningfields and Deansgate, and the Cheshire edge around Wilmslow.
That is the single most common reason Manchester practices call us. Remi picks up in under two seconds, 24/7, so an enquiry is answered and booked before the caller reaches the next practice on their list. If a call is ever missed, Remi sends an instant WhatsApp text-back rather than leaving them to voicemail.
Yes. Remi writes bookings, reschedules and cancellations straight into Google Calendar, Cliniko or Acuity in real time, so the diary a patient hears about on the phone is the same one your front desk is looking at. Because it reads live availability, it will not double-book a slot.
It answers the routine ones — which insurers you work with, whether a referral letter is needed, what to bring, where to park — from a knowledge base you control. Anything clinical, unusual, or outside that knowledge base is escalated to a human instead of guessed at. Remi does not give medical advice.
Yes. We sign a UK GDPR data processing agreement with your practice, patient data is stored securely on EU-hosted infrastructure, callers are told up front that they are speaking with an AI assistant and that calls are recorded, and Remi only collects the information your practice asks it to collect.
Remi · Standard is £149/month and includes 1,000 talk-minutes (roughly 38 minutes of live calls a day), with additional minutes at 15p/min. A full-time medical receptionist in the UK costs about £29,245 a year once employer's National Insurance, the pension minimum, holiday cover and recruitment are counted — and still goes home at five. You can start with a free 1-week trial.
No. You keep your existing number and forward it to Remi, so nothing on your website, Google listing or letterhead has to change. If a call is ever missed, Remi sends the caller an instant WhatsApp text-back so the patient does not simply phone the practice down the road.
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Also serving: London · Birmingham