The Remi blog
What things actually cost, what the law allows, and what the research says — written for service businesses in South Africa and the UK, with the sources shown.
What an AI receptionist should handle in a UK dental practice — new-patient calls, recalls, emergencies and deposits — and what it must never touch.
What an AI receptionist should do in a UK physio clinic, the 2026 data on DNAs and rebooking, and what to ask about Cliniko and Nookal before you switch.
The sum to do before buying an AI receptionist: missed calls, what a customer is worth, what the alternatives cost, and four cases where the answer is no.
What an AI receptionist actually does for a UK small business, the published 2026 prices, and the seven questions that separate it from smart voicemail.
Retell AI is a developer platform with no monthly plan and component-based per-minute pricing. Remi is a done-for-you UK front desk from £89/mo. Compared.
Synthflow is now enterprise-only from $30,000 a year. Remi starts at £89/mo ex VAT with 500 minutes. An honest UK comparison of what each actually does.
Nextiva's AI Receptionist costs $99/month on top of a paid seat, and its 100 resolutions are not 100 calls. Here is how it compares with Remi in the UK.
GoTo publishes no price for its AI receptionist, so we compare on capability instead: what each one actually does once the caller has said hello.
Hey Jodie is £49 to £199 with unlimited minutes, but the £49 tier cannot book. So the real comparison is £99 vs Remi’s £89 to £149. Figures dated and checked.
IONOS AI Receptionist is £39 to £99 ex VAT and bills per call, not per minute. Remi is £89 to £149 and books, reminds, takes deposits and chases invoices.
3CX bundles its AI receptionist into a flat annual licence with no per-minute overage, but caps every AI call at three minutes. An honest UK comparison.
Zoom gives 100 minutes, needs a separate Scheduler licence to book, and callers cannot reschedule on the call. An honest UK comparison with Remi, figures shown.
Moneypenny is a hybrid of AI and human PAs, with no published rate card. An honest look at when humans win and when software wins for a UK clinic.
RingCentral AIR gives you 100 minutes then 40p a minute, and its UK page still lists booking as coming soon. Remi gives 1,000 minutes and books the slot.
UK AI receptionist prices start at £32 a month — until the minutes add up. The real cost at clinic volume, compared on published 2026 rates.
What an AI receptionist can and can't do for a UK GP surgery — NHS-integrated tools vs a simpler option for private practices, the rules, and the real cost.
A human answering service and an AI receptionist solve the same problem differently. Where each one wins in 2026, with real UK prices, so you can choose.
AI receptionists are priced three ways, and the sticker price is not the whole story. What the UK market charges in 2026, from published rate cards.
A copy-paste no-show and cancellation policy for UK clinics and salons, plus the one thing that decides whether it works. Free template, no sign-up.
A UK receptionist is advertised at about £25,578, but National Insurance, pension, holiday and recruitment push the real cost to roughly £29,200 a year.
AI receptionists are priced three ways, and the sticker price is not the whole story. What each model means, what to pay in South Africa, and how it compares.
A no-show fee recovers a fraction of the slot and costs you the relationship. What actually reduces no-shows, ranked by what the evidence says works.
The Consumer Protection Act allows a reasonable cancellation charge and HPCSA guidance permits it. The conditions, and the one case you may never charge.
What does a receptionist earn in South Africa? Sourced 2026 market data by role, the hourly rate, and what employment actually costs on top of the salary.
An appointment reminder is not direct marketing, and POPIA says so. Where the line sits, what section 69 requires, and WhatsApp's own second rulebook.