Remi · for Hotels & Lodges

The enquiry at 2am — answered, and booked.

Remi is an AI receptionist for guesthouses, lodges and small hotels. It answers every booking enquiry 24/7 — rates, availability, directions — captures the reservation into your diary, takes the deposit that holds it, and follows up the ones left unpaid. It runs alongside the booking system you already use.

Book a free demo

Tap “Talk to Remi” (bottom-right) to hear it answer live · 1-week free trial

24/7
every enquiry answered — nights, weekends, off-season
11
languages by message · English & Afrikaans by voice
Deposit
taken to hold the booking & chased if unpaid

The problem

The booking enquiry that comes in after hours is the one you lose.

Guests plan trips at night and over weekends, and a traveller comparing three lodges books the one that replies first. You can't be on the phone at 11pm — so the enquiry sits until morning, and the room stays empty. Remi answers instantly, every time, captures the reservation, and takes the deposit that actually holds it.

It answers, captures the reservation, and secures the deposit.

By call or WhatsApp, Remi handles the enquiry end-to-end — and hands anything it isn't sure about to you, so you're never overbooked.

1
Enquiry · answered instantly
"Hi, do you have a room for two nights over the long weekend?" — answered in seconds, in the guest's language, day or night.
2
Answers the questions
Rates, what's included, pet policy, directions, check-in times — straight from your property's own knowledge base.
3
Captures the reservation
Checks your diary and takes the booking — or, if the dates are tight, holds the details and flags you to confirm, so there's no double-booking.
4
Takes the deposit
"To hold it I'll just take the deposit — here's a secure link." — and if a deposit's left unpaid, Remi follows up until it's settled.
Confirmed · reminder set
✅ Reservation confirmed, deposit secured, and a friendly reminder scheduled before arrival — so no-shows and last-minute cancellations drop.

Remi works alongside your booking system — it doesn't replace it, and it hands the tricky availability calls to you.

Catches the booking you'd otherwise miss.

Answers enquiries 24/7

Rates, availability questions, directions, policies — answered instantly on call & WhatsApp, in the guest's language, at any hour.

Captures reservations

Books into your diary — and when dates are tight, holds the details and flags you to confirm, so you're never overbooked.

Takes & chases deposits

Sends a secure deposit link to hold the booking, and politely follows up any deposit left unpaid until it's settled.

Confirmations & reminders

Automatic confirmation and a pre-arrival reminder over WhatsApp — fewer no-shows and last-minute cancellations.

Handles guest questions

Check-in times, parking, pets, load-shedding, breakfast — the repeat questions answered, so your inbox isn't full of them.

Knows when to fetch you

Group booking, special request or anything unusual? Remi takes the details and hands off to you with a summary.

Fits your property

Runs alongside the system you already use.

Remi isn't a booking system or channel manager — it's the front desk in front of yours: it answers, captures the enquiry, takes the deposit, and leaves the final say with you.

Your existing number Books into your Google Calendar diary Deposits via secure payment link Built & supported in South Africa

Pricing

Less than one booking you'd have missed.

R2,900/mo

a couple of captured after-hours bookings covers it

Start your free 1-week trial

Want deposits taken at booking, chasing & win-backs on autopilot? Complete. Just want unpaid deposits chased? PaidUp from R299/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the latency and voice quality yourself — no obligation.

Prefer WhatsApp? Message us here →

Hear Remi answer your booking line.

Tap “Talk to Remi” in the corner to have a live conversation with it right now — then put it on your property's number in a couple of days.

Book a free demo

Or start your trial — from R2,900/mo