Remi is an AI receptionist for guesthouses, lodges and small hotels. It answers every booking enquiry 24/7 (rates, availability, directions) captures the reservation into your diary, takes the deposit that holds it, and follows up the ones left unpaid. It runs alongside the booking system you already use, and every month, it shows you the rand value it recovered.
Book a demo and hear Remi answer a live call · 1-week free trial
The problem
Guests plan trips at night and over weekends, and a traveller comparing three lodges books the one that replies first. You can't be on the phone at 11pm, so the enquiry sits until morning, and the room stays empty. Remi answers instantly, every time, captures the reservation, and takes the deposit that actually holds it.
How a booking goes
By call or WhatsApp, Remi handles the enquiry end-to-end, and hands anything it isn't sure about to you, so you're never overbooked.
Remi works alongside your booking system. It doesn't replace it, and it hands the tricky availability calls to you.
Built for a small property's front desk
Rates, availability questions, directions, policies: answered instantly on call & WhatsApp, in the guest's language, at any hour.
Books into your diary, and when dates are tight, holds the details and flags you to confirm, so you're never overbooked.
Sends a secure deposit link to hold the booking, and politely follows up any deposit left unpaid until it's settled.
Automatic confirmation and a pre-arrival reminder over WhatsApp, fewer no-shows and last-minute cancellations.
Check-in times, parking, pets, Wi-Fi, breakfast, the repeat questions answered, so your inbox isn't full of them.
Group booking, special request or anything unusual? Remi takes the details and hands off to you with a summary.
One hire, four jobs
Answering is just Remi's first job. The same AI employee also works your money, your quiet season and your daily admin, and reports the rand value it brings back every month.
Collects the deposits that hold reservations and follows up any left unpaid over WhatsApp & email, so a reserved room is a paid room.
Phones to confirm high-value reservations, sends pre-arrival reminders with check-in details, and briefs the team on the day's arrivals every morning.
Invites past guests back for the quiet season and turns great stays into the Google reviews travellers book by. You approve every campaign.
Meet the whole team on the Remi homepage →
Fits your property
Remi isn't a booking system or channel manager. It's the front desk in front of yours: it answers, captures the enquiry, takes the deposit, and leaves the final say with you.
Pricing
R1,900/mo
a couple of captured after-hours bookings covers it
Want deposits taken at booking, chasing & win-backs on autopilot? Complete. Just want unpaid deposits chased? PaidUp from R299/mo. See all of Remi →
See it on your line
Leave your details and we'll set up a live demo on your own number, so you can hear the latency and voice quality yourself, no obligation.
Prefer WhatsApp? Message us here →
Book a demo and have a live conversation with Remi on your own line, then put it on your property's number in a couple of days.
Book a free demoOr start your trial from R1,900/mo
Questions
That is when most of them arrive. Remi answers around the clock, including weekends and public holidays, captures dates, guest numbers and requirements, and gets the enquiry into your diary instead of leaving it on a voicemail nobody hears until Monday.
Yes. Remi sends a secure payment link so a guest can pay the deposit while they are still interested, rather than after the enquiry has gone cold.
Yes, you forward your existing number to Remi, so your listings, signage and OTA profiles stay exactly as they are.
Remi answers calls in English and Afrikaans with a natural South African voice, so guests are not immediately aware they are talking to software.
R1,900/month on Remi · Lite, with 500 talk-minutes included and R1.85/min after that. A single recovered booking generally covers the month. There is a free 1-week trial.
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