Remi is an AI receptionist for GPs, dentists, specialists and allied-health practices. It answers every call 24/7 in English & Afrikaans, books and reschedules, fields medical-aid questions, sends the intake form — and quietly chases outstanding patient balances — while you're with a patient, after hours, or on a public holiday.
Tap “Talk to Remi” (bottom-right) to hear it answer live · 1-week free trial
The problem
The phone rings mid-consult, at reception's lunch, or after hours — so it goes to voicemail, and most patients don't leave one. They call the next practice on their medical-aid list. Your front desk can't catch every call, chase every unpaid account, and send every intake form. Remi does all of it, instantly, around the clock.
How a call goes
No menus, no “press 1.” Remi just talks — and the caller can interrupt naturally, the way they would with a person.
Anything clinical or sensitive is escalated to a person, with a summary — Remi never gives medical advice.
Built for a medical front desk
"I need to see someone about my knee" → the right appointment type and length. It works out what patients mean, not just keywords.
Answers what to bring, referral requirements and what you accept — straight from your practice's knowledge base.
New patient? The intake form goes out automatically, so they arrive ready and your consult starts on time.
WhatsApp confirmations and reminders at 48h, 24h and 2h — fewer empty slots and late cancellations.
With PaidUp added, Remi politely follows up unpaid patient accounts over WhatsApp & email — with one-tap payment links — until you're paid.
Clinical, sensitive or complex? Remi takes a message or hands off to a person, with a summary — never winging it, never giving medical advice.
Practice-ready
Remi runs alongside your booking system — no rip-and-replace — and treats patient information the way a healthcare practice has to.
Pricing
R2,900/mo
vs R8,000+ for a part-time receptionist who still goes home at 5
Chasing outstanding patient accounts too? Add PaidUp from R299/mo, or go Complete for the full back office. See all of Remi →
See it on your line
Leave your details and we'll set up a live demo on your own number, so you can hear the latency and voice quality yourself — no obligation.
Prefer WhatsApp? Message us here →
Tap “Talk to Remi” in the corner to have a live conversation with it right now — then put it on your practice number in a couple of days.
Book a free demoOr start your trial — from R2,900/mo