Remi · AI receptionist · For electrical contractors

Every call answered. Even halfway up a ladder.

Remi answers your phone 24/7 in English or Afrikaans while you're on site. It takes the job details for a tripping DB board, a power fault or a CoC inspection, books quotes into Google Calendar, and puts urgent calls straight through to your on-call electrician.

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Hear Remi answer a live call · 1-week free trial

The problem

Every house sale needs a CoC. Every missed call is someone else's job.

Under the Electrical Installation Regulations, a property can't change ownership if its electrical certificate of compliance is older than two years ^[2], and only a registered person may issue one ^[4]. So sellers and agents ring around for CoCs, while homeowners ring about tripping boards and power faults. If you're in a ceiling or up a ladder, you can't pick up, and the caller tries the next number. Remi answers every call, books the inspection or quote, and puts urgent faults through to you.

How a call goes

It answers, understands, and gets it done.

No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.

Ring · picks up instantly

Good morning, Volt Electrical, this is Remi. How can I help?

Caller · the reason

Hi, we're selling our house and the agent says we need an electrical CoC. Can you do one next week?

Remi · checks the diary

We can. Our electrician can come on Tuesday morning or Thursday afternoon. What's the address, and which day suits you?

Caller · picks a time

Thursday afternoon. It's 8 Protea Road in Somerset West.

✓

Booked · confirmed on WhatsApp

You're booked for a CoC inspection on Thursday afternoon at 8 Protea Road. I've sent the details to your WhatsApp, and you'll get a reminder before we arrive.

Remi never gives electrical safety advice: if a caller reports sparking or a burning smell, it puts them straight through to your on-call electrician, or takes an urgent message and alerts you.

Built for electrical contractors

It knows the calls your business actually gets.

Faults, quotes and CoCs booked

Inspections, quotes and call-outs go straight into your Google Calendar while the customer is on the line, with the address and details attached.

Urgent faults go to your on-call electrician

Remi puts urgent calls straight through to whoever is on call, or takes a detailed message and alerts you, so nothing waits until morning by accident.

Full job details captured

Address, what's happening and the best number to reach the customer, sent to you in a clear message so you can quote and plan your day.

Missed call, instant WhatsApp

If a call does slip through, Remi sends the customer a WhatsApp straight away and carries on the conversation there, in any of 11 languages by message.

Unpaid accounts chased

PaidUp (from R299/mo) politely chases unpaid invoices over WhatsApp and email with a payment link, so nobody on your team has to make awkward calls.

Reviews and repeat work

On Complete, Remi asks happy customers for a Google review and wins back past customers who haven't used you in a while.

What the research says

The numbers behind the missed call.

Stats SA's General Household Survey 2024 found 90.2% of households have mains electricity, up from 76.7% in 2002, and 77.3% now cook mainly with electricity.^[1]
The Electrical Installation Regulations, 2009 say the user or lessor may not allow a change of ownership if the CoC is older than two years, so every property sale is a potential inspection booking.^[2]
Only a registered person may issue an electrical certificate of compliance, so callers who need one are looking specifically for someone like you.^[4]
93.8% of South African social media users are on WhatsApp, so a missed-call text-back there reaches the caller before they move on.^[3]

One hire, four jobs

You've met the receptionist. Meet the rest of the team.

Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the rand value it brings back every month.

Remi · Operations

Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.

Remi · Get Paid

Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From R299/mo as PaidUp.

Remi · Growth

Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.

Meet the whole team on the Remi homepage →

Ready for real customers

Safe with your data. Works with your diary.

Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.

POPIA operator agreement · data EU-hosted Google Calendar, Cliniko & Acuity Urgent calls put straight through Built & supported in South Africa

Pricing

A fraction of a front-desk salary.

R1,900/mo

vs about R7,840 a month for a receptionist^[5]

Answers every call 24/7 in English & Afrikaans
500 talk-minutes included (≈19 min/day), then R1.85/min
Books, reschedules & answers questions live on the call
Missed-call → instant WhatsApp text-back
Reminders, dashboard & daily brief

Start your free 1-week trial

Just want WhatsApp bookings? Basic from R990/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.

Prefer WhatsApp? Message us here →

Questions

Common questions

Does Remi work with our booking or job system?

Remi books, moves and cancels jobs live on the call in Google Calendar, Cliniko or Acuity, and for most electricians that means Google Calendar. If you run your jobs in another system, Remi takes a full message with the address and details, or sends the customer your own booking link on WhatsApp.

What happens if someone calls about sparks or a burning smell?

Remi never gives electrical safety advice. It puts the call straight through to your on-call electrician, or takes an urgent message and alerts you immediately. Remi is not an emergency service and never claims to be.

How does Remi handle personal information under POPIA?

We sign a POPIA operator agreement with your business before Remi goes live, and your customers' details are stored securely on EU-hosted infrastructure. Remi only books, messages and passes on calls for you.

Will Remi sound robotic? Can callers interrupt it?

No. Remi speaks with a natural voice in English or Afrikaans, and customers can interrupt it mid-sentence just as they would a person. There are no 'press 1' menus: people simply say what they need. On WhatsApp, Remi replies in 11 languages.

Can Remi book CoC inspections for sellers and estate agents?

Yes. Remi takes the property address, the contact person and the transfer deadline if they have one, books the inspection into your calendar and sends a WhatsApp confirmation with reminders before the visit.

How much does Remi cost?

Remi Lite is R1,900 a month and includes 500 talk-minutes (about 19 minutes a day), then R1.85 a minute. If you only want WhatsApp, Basic is R990 a month. Setup is done for you, and there is a free 1-week trial.