Remi · AI receptionist · For motor workshops

Every service booking answered. Even with your head under a bonnet.

Remi answers your workshop phone 24/7 in English or Afrikaans, books services and repairs into Google Calendar while the customer is on the line, and sends WhatsApp reminders before drop-off. Breakdowns and technical questions go straight through to your team.

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Hear Remi answer a live call · 1-week free trial

The problem

You can't take a booking with brake fluid on your hands.

Your technicians are in the bays and your service advisor is busy with the customer at the counter, so the phone rings out. With over 8 million motorcars ^[1] and 2.7 million bakkies ^[2] registered in South Africa, there's no shortage of vehicles needing a service, but a driver who can't book with you will book with the next workshop. Remi answers every call, books the service or repair, and sends a WhatsApp reminder before drop-off.

How a call goes

It answers, understands, and gets it done.

No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.

Ring · picks up instantly

Good morning, Southside Auto, this is Remi. How can I help?

Caller · the reason

Hi, my car is due for its 60,000 km service and the brakes are squeaking. Can I bring it in this week?

Remi · checks the diary

We can take it on Thursday or Friday, with drop-off from 7:30. What's the make and model, and which day suits you?

Caller · picks a day

Thursday is perfect. It's a 2018 hatchback, petrol.

✓

Booked · confirmed on WhatsApp

You're booked in for Thursday, drop-off from 7:30, for the service and a look at the squeaking brakes. I've sent the details to your WhatsApp, and you'll get a reminder before the day.

Remi doesn't diagnose faults or give safety advice: technical questions and breakdowns go straight through to your team, or Remi takes a detailed message and alerts you.

Built for motor workshops

It knows the calls your business actually gets.

Services and repairs booked live

Bookings go into your Google Calendar while the customer is on the line. If you book in another system, Remi sends your booking link on WhatsApp or takes a message.

Reminders that cut no-shows

WhatsApp confirmations and reminders 48 hours, 24 hours and 2 hours before each drop-off, plus optional deposits or payment links on the services you choose, so the bay you kept free doesn't stand empty.

Breakdowns go to a person

A customer stuck on the side of the road, or a question only a technician can answer? Remi puts the call straight through, or takes a detailed message and alerts you.

Missed call, instant WhatsApp

If a call does slip through, Remi sends the customer a WhatsApp straight away and carries on the conversation there, in any of 11 languages by message.

Unpaid accounts chased

PaidUp (from R299/mo) politely chases unpaid invoices over WhatsApp and email with a payment link, so nobody on your team has to make awkward calls.

Win-backs and reviews

On Complete, Remi wins back customers who haven't been in for a while and asks happy customers for a Google review.

What the research says

The numbers behind the missed call.

RTMC figures show registered motorcars grew from 7,837,771 in March 2024 to 8,020,238 in March 2025, so the pool of cars needing services keeps getting bigger.^[1]
South Africa also had 2,739,850 registered bakkies in March 2025, vehicles that many owners rely on for work.^[2]
38.46% of South Africa's registered vehicles are in Gauteng, so workshops there compete hard for every booking call.^[4]
93.8% of South African social media users are on WhatsApp, so a missed-call text-back there reaches the driver before they phone another workshop.^[3]

One hire, four jobs

You've met the receptionist. Meet the rest of the team.

Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the rand value it brings back every month.

Remi · Operations

Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.

Remi · Get Paid

Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From R299/mo as PaidUp.

Remi · Growth

Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.

Meet the whole team on the Remi homepage →

Ready for real customers

Safe with your data. Works with your diary.

Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.

POPIA operator agreement · data EU-hosted Google Calendar, Cliniko & Acuity Urgent calls put straight through Built & supported in South Africa

Pricing

A fraction of a front-desk salary.

R1,900/mo

vs about R7,840 a month for a receptionist^[5]

Answers every call 24/7 in English & Afrikaans
500 talk-minutes included (≈19 min/day), then R1.85/min
Books, reschedules & answers questions live on the call
Missed-call → instant WhatsApp text-back
Reminders, dashboard & daily brief

Start your free 1-week trial

Just want WhatsApp bookings? Basic from R990/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.

Prefer WhatsApp? Message us here →

Questions

Common questions

Does Remi work with our booking system?

Remi books, moves and cancels bookings live on the call in Google Calendar, Cliniko or Acuity, and for most workshops that means Google Calendar. If you book in another system, Remi sends the customer your own booking link on WhatsApp, or takes a full message for your service advisor.

What happens when a customer calls with a breakdown?

Remi doesn't diagnose faults or give safety advice. It takes the customer's location and details and puts the call straight through to your team, or takes a detailed message and alerts you. Remi is not an emergency service and never claims to be.

How does Remi handle personal information under POPIA?

We sign a POPIA operator agreement with your business before Remi goes live, and your customers' details are stored securely on EU-hosted infrastructure. Remi only books, messages and passes on calls for you.

Will Remi sound robotic? Can callers interrupt it?

No. Remi speaks with a natural voice in English or Afrikaans, and customers can interrupt it mid-sentence just as they would a person. There are no 'press 1' menus: people simply say what they need. On WhatsApp, Remi replies in 11 languages.

Can Remi book roadworthy tests and quotes too?

Yes, any job you set it up for. For work that needs a look before you can price it, Remi takes the details and the best number, and your team calls back with a quote.

How much does Remi cost?

Remi Lite is R1,900 a month and includes 500 talk-minutes (about 19 minutes a day), then R1.85 a minute. If you only want WhatsApp, Basic is R990 a month. Setup is done for you, and there is a free 1-week trial.