Remi · AI receptionist · For aesthetics clinics

Every enquiry answered. Even with a client in the chair.

Remi answers your clinic's calls, WhatsApps and emails while you are treating. It books consultations and treatment appointments live, sends deposit links on the treatments you choose, and reminds clients before they come in, so fewer slots go empty.

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Hear Remi answer a live call · 1-week free trial

The problem

Enquiries arrive while you're mid-treatment

The government estimates around 900,000 Botox injections are carried out in the UK each year, in a non-surgical industry previously valued at about £3.6 billion ^[1]. Most of that demand starts with a call or a message, often in the evening, and often while you are with a client. A new enquirer who hears voicemail usually books with whoever answers. Remi answers every enquiry, books the consultation, takes the deposit if you want one and reminds the client before they arrive.

How a call goes

It answers, understands, and gets it done.

No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.

Ring · picks up instantly

Hi, you're through to Glow Aesthetics, I'm Remi. How can I help?

Client

Hi, I'm interested in anti-wrinkle injections, but I've never had them before.

Remi checks the diary

Lovely. For first-time clients we start with a consultation with Sarah, so she can talk you through everything. I have Thursday at 6:15pm or Saturday at 11am. Which works for you?

Client

Thursday evening, please.

✓

Booked · deposit link sent

You're booked with Sarah on Thursday at 6:15pm. I've sent a WhatsApp with your confirmation and the link for your booking deposit, and you'll get a reminder before your appointment.

Remi never gives medical or treatment advice. If a client calls about a reaction or complication, it puts them straight through to your practitioner or takes a detailed message and alerts you at once.

Built for aesthetics clinics

It knows the calls your business actually gets.

Consultations and treatments

Books, moves and cancels consultations, treatments and reviews live on the call, straight into Google Calendar, Cliniko or Acuity.

Deposits that stop no-shows

Optional deposit or payment links on the treatments you choose, sent on WhatsApp the moment the booking is made.

WhatsApp and email too

Enquiries by WhatsApp and email are answered as well as calls, so evening messages do not sit unread until morning.

Reminders before every appointment

WhatsApp confirmations, then reminders 48 hours, 24 hours and 2 hours before, so your diary stays full.

Aftercare worries go to a person

Any call about a reaction or aftercare goes straight to your practitioner, or Remi takes the details and alerts you. It never advises.

Reviews and win-backs, on Complete

On Complete, Remi asks happy clients for a Google review, fills late cancellations from a waitlist and wins back clients you have not seen for a while.

What the research says

The numbers behind the missed call.

The government estimates around 900,000 Botox injections are carried out in the UK each year: a busy market where a new client often books with the clinic that answers first.^[1]
The government's 2025 consultation response counted 11,848 responses, and 5,268 of the respondents asked said they work as practitioners of non-surgical cosmetic procedures.^[2]
In August 2025 the government confirmed that clinics administering fillers and Botox in England will need to meet strict standards to obtain a licence, under a new local authority licensing system.^[3]

One hire, four jobs

You've met the receptionist. Meet the rest of the team.

Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the money it brings back every month.

Remi · Operations

Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.

Remi · Get Paid

Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From £19/mo as PaidUp.

Remi · Growth

Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.

Meet the whole team on the Remi homepage →

Ready for real customers

Safe with your data. Works with your diary.

Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.

UK GDPR · DPA provided · data EU-hosted Google Calendar, Cliniko & Acuity Urgent calls put straight through Done-for-you setup & direct support

Pricing

A fraction of a front-desk salary.

£89/mo

vs £25,530 a year for a UK receptionist (Indeed average)^[4]

Answers every call 24/7: warm, natural and interruptible
500 talk-minutes included (≈19 min/day), then 15p/min
Books, reschedules & answers questions live on the call
Missed-call → instant WhatsApp text-back
Reminders, dashboard & daily brief

Start your free 1-week trial

Just want WhatsApp bookings? Basic from £49/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.

Prefer WhatsApp? Message us here →

Questions

Common questions

Does Remi work with our booking system?

Remi books, reschedules and cancels live on the call in Google Calendar, Cliniko or Acuity. If your clinic books in a different system, Remi can text callers your own online booking link, or take their details and pass them to your team to book.

What if a client calls about a reaction after treatment?

Remi never gives medical or treatment advice. It puts the call straight through to your practitioner, or takes a detailed message and alerts you at once, so you can follow up yourself. Remi is not an emergency service.

Is client data handled under UK GDPR?

Yes. Remi works under UK GDPR and we provide a Data Processing Agreement for you to sign. Data is stored securely on EU-hosted infrastructure.

Will it sound robotic? Can clients interrupt?

Remi speaks with a natural voice and clients can interrupt it mid-sentence, just as they would a person. There are no 'press 1' menus: callers simply say what they need.

Can Remi take deposits for treatments?

Yes. You choose which treatments need a deposit or upfront payment, and Remi sends the payment link on WhatsApp as soon as the booking is made. It is one of the simplest ways to cut no-shows.

How much does Remi cost?

Remi Lite is £89/month and includes 500 talk-minutes (about 19 min/day), then 15p/min. If you only want WhatsApp, Basic is £49/mo. Setup is done for you and there is a free 1-week trial.