Remi answers the phone and WhatsApp while your hands are full. It books full grooms, puppy intros and nail trims into your diary, notes the breed and coat, sends reminders and, on Complete, fills last-minute gaps from your waitlist.
Hear Remi answer a live call · 1-week free trial
The problem
41% of UK households own a dog, around 15.5 million dogs in all [1], and their owners ring or message when it suits them, which is usually while you're mid-groom. Three in four UK businesses have no employees [2], so in a one-person salon or van every call you can't take is a booking that might go elsewhere. Remi picks up, books the slot and sends the reminders so the dog actually turns up.
How a call goes
No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.
Remi never gives health or veterinary advice about a dog's skin, coat or behaviour; anything like that goes to you as a detailed message, or the call is put straight through.
Built for dog groomers
Remi asks what you need to know, such as breed, age, coat condition and anything about temperament, and adds it to the booking.
Remi books, moves and cancels appointments live in Google Calendar or Acuity, on the phone or over WhatsApp.
WhatsApp confirmations and reminders 48h, 24h and 2h before each groom, so the slot isn't wasted.
Add an optional deposit or payment link to longer grooms or new customers, so a booking means a dog on the table.
On Complete, Remi fills last-minute cancellations from your waitlist and wins back customers who haven't booked in a while.
Remi answers WhatsApp and email as well as calls, and any missed call gets an instant WhatsApp text-back.
What the research says
One hire, four jobs
Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the money it brings back every month.
Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.
Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From £19/mo as PaidUp.
Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.
Meet the whole team on the Remi homepage →
Ready for real customers
Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.
Pricing
£89/mo
vs about £24,800 a year to pay someone the National Living Wage (£12.71 an hour) for a 37.5-hour week[4]
Just want WhatsApp bookings? Basic from £49/mo. See all of Remi →
See it on your line
Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.
Prefer WhatsApp? Message us here →
Questions
Remi books, moves and cancels grooms live in Google Calendar, Cliniko or Acuity. If you book in another system, Remi can text the caller your own booking link, or take a message with everything you need.
Remi never gives health or veterinary advice. If something sounds like it needs a vet or your judgement, Remi puts the call straight through to you or takes a detailed message and alerts you.
Yes. Remi works under UK GDPR and we provide a Data Processing Agreement for you to sign in your dashboard. Call recordings, transcripts and messages are stored securely on EU-hosted infrastructure.
Remi uses a natural AI voice and callers can interrupt it mid-sentence, the way they would a person. There are no 'press 1' menus: callers just say what they need.
Yes, if you want it to. You choose which services or customers need a deposit, and Remi sends a payment link with the booking. It's optional and you can turn it off at any time.
Remi Lite is £89/month and includes 500 talk-minutes (about 19 minutes a day), then 15p a minute. If you only want WhatsApp handled, Basic is £49/month. Setup is done for you, and there's a free 1-week trial.
Book a demo and have a live conversation with Remi on your own line, then put it on your business number in a couple of days.
Book a free demoOr start your trial from £89/mo
Sources
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