Keep cutting. Remi's got the phone.

Remi answers the shop phone and WhatsApp while you're mid-fade. It books cuts and beard trims straight into your diary, moves and cancels appointments, and sends WhatsApp reminders so chairs aren't left empty.

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Hear Remi answer a live call · 1-week free trial

50,400
Hair, barbering and beauty businesses registered in the UK[1]
81%
Of those businesses employ fewer than five people[2]
1,088
Net gain in hair and beauty premises, first half of 2025[3]

The problem

Nobody answers the phone mid-cut.

There are 50,400 registered hair, barbering and beauty businesses in the UK, and around 81% employ fewer than five people [1] [2]. In a shop that size there is no one on a desk: the phone rings while you're cutting, and a customer who can't book with you books down the road. The sector grew by a net 1,088 premises in the first half of 2025, with barbershops among those leading the growth [3], so there is always another chair nearby.

It answers, understands, and gets it done.

No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.

1
Ring · picks up instantly
Hiya, Fade Room Barbers, this is Remi. How can I help?
2
Caller · wants a cut
Can I get a skin fade and a beard trim on Saturday morning, if you've got anything?
3
Remi · checks the diary
We've got 9:15 or 11:30 on Saturday. Which would you like?
4
Remi · takes the details
11:30 it is. Can I take your name and mobile number?
✓
Booked · confirmed on WhatsApp
You're booked for a skin fade and beard trim, Saturday at 11:30. You'll get a WhatsApp confirmation now and a reminder before.

If a caller has a complaint or a question Remi can't answer, it takes a detailed message and alerts the shop, or puts the call straight through to whoever is in charge.

It knows the calls your business actually gets.

Cuts and trims booked

Remi books, moves and cancels appointments live in Google Calendar or Acuity, by phone or over WhatsApp.

Reminders that cut no-shows

WhatsApp confirmations and reminders 48h, 24h and 2h before each appointment.

Deposits on the services you choose

Add an optional deposit or payment link to longer services or busy Saturday slots.

Cancellations refilled, on Complete

On Complete, Remi offers last-minute gaps to your waitlist and wins back customers who haven't been in for a while.

Google reviews, on Complete

On Complete, Remi asks happy customers for a Google review after their cut.

WhatsApp and missed calls

Remi answers WhatsApp and email too, and any missed call gets an instant WhatsApp text-back.

What the research says

The numbers behind the missed call.

You've met the receptionist. Meet the rest of the team.

Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the money it brings back every month.

Remi · Operations

Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.

Remi · Get Paid

Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From £19/mo as PaidUp.

Remi · Growth

Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.

Meet the whole team on the Remi homepage →

Ready for real customers

Safe with your data. Works with your diary.

Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.

UK GDPR · DPA provided · data EU-hosted Google Calendar, Cliniko & Acuity Urgent calls put straight through Done-for-you setup & direct support

Pricing

A fraction of a front-desk salary.

£89/mo

vs about £24,800 a year to pay someone the National Living Wage (£12.71 an hour) for a 37.5-hour week[5]

Start your free 1-week trial

Just want WhatsApp bookings? Basic from £49/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.

Prefer WhatsApp? Message us here →

Common questions

Does Remi work with my booking system?

Remi books, moves and cancels appointments live in Google Calendar, Cliniko or Acuity. If you book in another system, Remi can text the caller your own booking link, or take a message with everything you need.

What does Remi do with a complaint or an awkward call?

Remi stays polite, takes a detailed message and alerts the shop straight away, or puts the call through to whoever is in charge. It never makes promises on your behalf, and it never gives medical advice about skin or scalp problems.

Is Remi UK GDPR compliant?

Yes. Remi works under UK GDPR and we provide a Data Processing Agreement for you to sign in your dashboard. Call recordings, transcripts and messages are stored securely on EU-hosted infrastructure.

Will it sound robotic? Can callers interrupt?

Remi uses a natural AI voice and callers can interrupt it mid-sentence, the way they would a person. There are no 'press 1' menus: callers just say what they need.

Can Remi take deposits to stop no-shows?

Yes, if you want it to. You choose which services need a deposit, and Remi sends a payment link with the booking. WhatsApp reminders go out 48h, 24h and 2h before every appointment as well.

How much does Remi cost?

Remi Lite is £89/month and includes 500 talk-minutes (about 19 minutes a day), then 15p a minute. If you only want WhatsApp handled, Basic is £49/month. Setup is done for you, and there's a free 1-week trial.

Hear Remi answer your phone.

Book a demo and have a live conversation with Remi on your own line, then put it on your business number in a couple of days.

Book a free demo

Or start your trial from £89/mo

  1. NHBF Industry Statistics 2025, National Hair and Beauty Federation (NHBF), based on ONS and Local Data Company data, 2025.
  2. NHBF Industry Statistics 2025, National Hair and Beauty Federation (NHBF), based on ONS and Local Data Company data, 2025.
  3. NHBF Industry Statistics 2025, National Hair and Beauty Federation (NHBF), based on ONS and Local Data Company data, 2025.
  4. NHBF Industry Statistics 2025, National Hair and Beauty Federation (NHBF), based on ONS and Local Data Company data, 2025.
  5. National Minimum Wage and National Living Wage rates, GOV.UK, 2026.