Remi answers every call 24/7 with a warm, natural British voice, checks your calendar, and books the appointment while you're with a client, after hours, or on a Sunday.
Book a demo and hear Remi answer a live call · 1-week free trial
The problem
The phone rings while you're with a client, mid-treatment, or after hours, so it goes to voicemail, and most people don't leave one. They just call the next business down the list. A receptionist can't catch every call; Remi answers all of them, instantly, around the clock.
How a call goes
No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way you would on a real call.
Anything Remi can't safely handle (upset caller, clinical question) is escalated to a human, with a summary.
It really converses
"Something for my sore back" → the right treatment. It works out what people mean, not just exact words.
Handles the whole appointment lifecycle live on the call, and offers freed slots to your waitlist.
Hours, pricing, location, parking, payment methods, instantly, the way your front desk would.
A warm British voice with real-time turn-taking, so callers can cut in and it responds, just like a human.
Sensitive, complex or clinical? Remi takes a message or hands off to a person, with a summary, never winging it.
Answers calls in natural British English, and detects and replies in your customer's language by message.
Nothing slips through
If a call ever goes unanswered or the caller hangs up, Remi fires off a WhatsApp within seconds: "Sorry we missed you! Can I help you book?" It catches the booking before they try the next business.
You stay in control
A transcript and summary of each call on your dashboard. You always know what was said and booked.
Remi flags anything it shouldn't handle alone and alerts your team, so a person can step in fast.
Built-in caps on call length and turns, and it only books inside your real opening hours and availability.
The dashboard shows every booking Remi made and the revenue captured, proof it pays for itself.
Pricing
£89/mo
vs £2,437/mo for a full-time receptionist who still goes home at 5
Weighing this against a front-desk hire? See what a UK receptionist really costs →
Want invoice chasing & the full back office too? See all of Remi →
Book a demo and have a live conversation with Remi on your own line, then put it on your number in a couple of days.
Prefer WhatsApp? Message us here →
Or start your trial from £89/mo
Questions
It is software that answers your phone and holds a real conversation, not a phone tree with menu options. Remi listens, understands what the caller wants, checks your live diary, books or moves the appointment, answers the questions it has been given answers to, and passes on anything it should not handle itself.
Remi speaks with a warm, natural British voice, and can be interrupted mid-sentence the way a person can. The honest test is your own ear: book a demo and have a live conversation with it before you decide.
Yes. You forward the number you already advertise, so nothing changes for your callers, your website or your Google listing.
It stops guessing and escalates, taking a message and alerting you, or handing the call over, depending on how you have set it up. It is better for a caller to be told a human will come back to them than to be given a confident wrong answer.
Remi books straight into Google Calendar, Cliniko and Acuity, reading your live availability before it offers a time. If you take bookings in another system, Remi can text callers your own booking link, or take their details and pass them to your team.
Remi handles caller data under UK GDPR as your data processor. You get a Data Processing Agreement to sign in your dashboard, the data is stored on secure EU-hosted infrastructure, and it is used only to run your front desk.
Usually a couple of days. We set it up with you (your services, prices, opening hours and the rules for when to put a call through), you test it on your own line, and then you divert your existing number to it.
They do different jobs. A human answering service takes a message for you to act on later, usually charged per call. An AI receptionist like Remi finishes the job on the call: it checks your diary, books the appointment and sends the confirmation, at the same price at 2am as at 2pm. If your calls are mostly sensitive or unpredictable, a person is still the better fit. We compare the two honestly in AI receptionist vs answering service.
£89/month on Remi · Lite, including 500 talk-minutes (about 19 minutes of live calls a day) and then 15p/min, against roughly £2,437/month for the average full-time front-desk hire who is not there after five. There is a free 1-week trial.
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