Remi · AI receptionist · For dental practices

Every patient call answered. Even mid-procedure.

Remi picks up when your team is chairside, on another line or closed for the night. It books check-ups and hygienist appointments live on the call, sends WhatsApp reminders that cut missed appointments, and puts urgent calls straight through to a person.

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Hear Remi answer a live call · 1-week free trial

The problem

The phone rings while everyone is chairside

England delivered 35 million NHS courses of dental treatment in 2024/25, and one in ten was urgent treatment ^[2]. Those patients ring first thing in the morning, over lunch and after you close, and if nobody answers they ring the next practice. Missed appointments hurt as well: in a study of an NHS primary dental care service, 17% of patients had at least one 'did not attend' on record in a single year ^[3]. Every unanswered call and every empty chair is clinical time you cannot get back.

How a call goes

It answers, understands, and gets it done.

No menus, no “press 1.” Remi just talks, and the caller can interrupt naturally, the way they would with a person.

Ring · picks up instantly

Good morning, Riverside Dental, this is Remi. How can I help?

Patient

Hi, I've lost a filling and the tooth's a bit sensitive. Can someone see me this week?

Remi checks the diary

I'm sorry to hear that. I can't give clinical advice, but I can get you in. Dr Patel has 8:40 tomorrow morning or 2:15 on Thursday. Which suits you?

Patient

Tomorrow at 8:40, please.

✓

Booked · WhatsApp confirmation sent

Done, you're booked with Dr Patel tomorrow at 8:40. I've sent the details to your WhatsApp and you'll get a reminder before you come in.

Remi never gives dental or clinical advice. If a caller describes something urgent, it puts them straight through to your team or takes a detailed message and alerts staff at once.

Built for dental practices

It knows the calls your business actually gets.

Check-ups, hygiene and new patients

Books, moves and cancels check-ups, hygienist visits and new patient exams live on the call, straight into Google Calendar, Cliniko or Acuity.

Reminders that cut no-shows

WhatsApp confirmations, then reminders 48 hours, 24 hours and 2 hours before each appointment, so fewer chairs sit empty.

Urgent calls put through

A patient in pain goes straight through to your team, or Remi takes a detailed message and alerts you. It never assesses symptoms or advises.

Missed call, instant text-back

If a call drops or a patient hangs up, Remi sends a WhatsApp straight away so the conversation, and the booking, carries on.

Deposits on the treatments you choose

Optional deposit or payment links on longer private appointments, sent the moment the booking is made.

Treatment balances chased

PaidUp politely chases unpaid balances over WhatsApp and email with a payment link, from £19/mo.

What the research says

The numbers behind the missed call.

There were 47,916 dentists on the GDC register in December 2025, up 3.4% in a year: a patient who cannot get through has plenty of other practices to try.^[1]
England delivered 35 million NHS courses of treatment in 2024/25 and 10% of them were urgent treatments, the kind of call that cannot wait for a callback tomorrow.^[2]
In a study of 3,678 patients at an NHS primary dental care service in Portsmouth, 17% missed at least one appointment in a year, and the rate was far higher in the most deprived areas.^[3]
A vice-chair of the BDA's general dental practice committee said in 2026 that around one in seven NHS patients missed appointments at his practice over a year, costing it about £56,000.^[4]

One hire, four jobs

You've met the receptionist. Meet the rest of the team.

Answering is just Remi's first job. The same AI employee also works your money, your quiet slots and your daily admin, and reports the money it brings back every month.

Remi · Operations

Reminders before every booking, confirmations, and a morning brief of the day ahead, so nothing slips.

Remi · Get Paid

Chases unpaid invoices over WhatsApp & email with one-tap payment links: politely, until settled. From £19/mo as PaidUp.

Remi · Growth

Fills cancellations from your waitlist, wins back customers who drifted, and asks happy ones for Google reviews. You approve every campaign.

Meet the whole team on the Remi homepage →

Ready for real customers

Safe with your data. Works with your diary.

Remi books straight into Google Calendar, Cliniko or Acuity. On any other system it texts callers your own booking link, or takes the details for your team.

UK GDPR · DPA provided · data EU-hosted Google Calendar, Cliniko & Acuity Urgent calls put straight through Done-for-you setup & direct support

Pricing

A fraction of a front-desk salary.

£89/mo

vs £25,530 a year for a UK receptionist (Indeed average)^[5]

Answers every call 24/7: warm, natural and interruptible
500 talk-minutes included (≈19 min/day), then 15p/min
Books, reschedules & answers questions live on the call
Missed-call → instant WhatsApp text-back
Reminders, dashboard & daily brief

Start your free 1-week trial

Just want WhatsApp bookings? Basic from £49/mo. See all of Remi →

See it on your line

Get a callback from Remi.

Leave your details and we'll set up a live demo on your own number, so you can hear the voice and the speed yourself, no obligation.

Prefer WhatsApp? Message us here →

Questions

Common questions

Does Remi work with our booking system?

Remi books, reschedules and cancels live on the call in Google Calendar, Cliniko or Acuity. If your practice books in a different system, Remi can text callers your own online booking link, or take their details and pass them to your team to book.

What happens if a patient rings in pain or with an emergency?

Remi never gives clinical advice. It puts urgent calls straight through to a person at your practice, or takes a detailed message and alerts your staff at once. Out of hours, it can give callers the number you choose for urgent care. Remi is not an emergency service.

Is patient data handled under UK GDPR?

Yes. Remi works under UK GDPR and we provide a Data Processing Agreement for you to sign. Data is stored securely on EU-hosted infrastructure.

Will it sound robotic? Can patients interrupt?

Remi speaks with a natural voice and patients can interrupt it mid-sentence, just as they would a person. There are no 'press 1' menus: callers simply say what they need.

Can Remi reduce missed appointments?

Every booking gets a WhatsApp confirmation and reminders 48 hours, 24 hours and 2 hours before, and you can ask for a deposit on the appointments you choose. On Complete, Remi also fills last-minute cancellations from a waitlist.

How much does Remi cost?

Remi Lite is £89/month and includes 500 talk-minutes (about 19 min/day), then 15p/min. If you only want WhatsApp, Basic is £49/mo. Setup is done for you and there is a free 1-week trial.